Pan-American Life Insurance Group is currently experiencing a disruption to some of our services and we are working to restore them. To facilitate communication during this time, we have created temporary email accounts as an official communication channel.
Please contact us at the following email addresses. We apologize for any inconvenience this may cause.
We will provide updates as they become available.
United States
Hours of operations - 7:30 am to 5:00 pm CST
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Country |
US Group Customer Service
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US Group New Business
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US Life
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United States |
Latin America and Caribbean
Our regular customer service phone lines are active. In addition, you can send your questions to the email accounts in the table below from 8am to 5pm local times.
For Medical Emergencies after 5pm, please use RSCTemp@palig.onmicrosoft.com
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Country |
Pre-Authorizations |
Customer Service |
New Business Individual |
New Business Group |
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Aruba |
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Caribbean |
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Cayman |
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Colombia |
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Costa Rica |
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Curacao |
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Ecuador |
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Ecuador |
Creditos
Hospitalarios |
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El Salvador |
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Guatemala |
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Honduras |
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IMM |
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Mexico |
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Panama |
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Puerto Rico |
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Private Client Life |
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NBAdmin.temp@palig.onmicrosoft.com |