The medical treatment for COVID-19 will be covered like any other illness according to the terms and conditions of the insured person’s Individual or Group medical insurance policy.
The spread of the Coronavirus/COVID-19 is creating a very dynamic situation that is rapidly evolving; therefore, Pan-American Life de Honduras, is monitoring the situation continuously, including closely following the communications from the Ministerio de Salud Pública de Honduras, the Comisión Nacional de Bancos y Seguros (CNBS), the Cámara Hondureña de Aseguradores (CAHDA).
Our office remain closed due to governmental ordinance, however, our client/customer service department remains open. We apologize for the inconvenience during this transitional period. For urgent requests or concerns, please contact (504) 2216-0909. You can also access our PALIG Direct (https://paligdirect.com/PortalWeb/) portal for policy benefits, insured eligibility, claims status, pre-authorizations, billing, among others. PALIG has implemented its business continuity plan. Our priority is to serve you and answer any questions you may have.
We are prepared to respond rapidly to changes as they occur to best support our customers.