Information Portal to the Financial User


Information for Financial Users

In compliance with  Normas para el Fortalecimiento de la Transparencia, la Cultura Financiera y Atención al Usuario Financiero en las Instituciones SupervisadasPan-American Life Insurance Company, Honduras Branch offers its users the Financial User Protection System, where the user can learn more about the processes and procedures for presenting and monitoring complaints, accusations, reports, and suggestions.

For more information, please contact us at the following numbers:

Tegucigalpa  Tel. (504) 2216-0909

San Pedro Sula – Tel. (504) 2550-7275

Also, you can contact us through our offices located in:

Tegucigalpa - Col. Palmira Ave. República de Chile No. 804. Edificio PALIC

San Pedro Sula - Centro Comercial Santa Mónica Este segundo nivel, área corporativa Blvd. del Norte, Salida a Puerto Cortes

Access to the web page - Comisión Nacional de Bancos y Seguros (CNBS)

Web page - Comisión Nacional de Bancos y Seguros

Dirección de Protección al Usuario Financiero

Financial Education

Authorized Insurance Intermediaries

*For more information download the files below


Documents for the Financial User

# Download File Name File Size File Format

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(504) 2216-0909 

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Or you may call us now at

(504) 2216-0909