Information for Financial Users
In compliance with Normas para el Fortalecimiento de la Transparencia, la Cultura Financiera y Atención al Usuario Financiero en las Instituciones Supervisadas, Pan-American Life Insurance Company, Honduras Branch offers its users the Financial User Protection System, where you can learn more about the processes and procedures for presenting and monitoring complaints, comments, reports, and suggestions.
For more information, please contact us at the following numbers:
- Tegucigalpa – (504) 2216-0909
- San Pedro Sula – (504) 2560 -2700
Or visit us at one of our office locations
- Tegucigalpa - Col. Palmira Ave. República de Chile No. 804. Edificio PALIC
- San Pedro Sula - Barrio Rio de Piedras, 19 Ave. 8 Calle S.O.
Edificio Corporativo 1908, 5to. Nivel
Access to Comisión Nacional de Bancos y Seguros (CNBS)
- Web page - Comisión Nacional de Bancos y Seguros
- Financial User Protection Policies
- Financial Education
- Authorized Insurance Intermediaries
- Comparables
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Monthly Claims |
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Total number of claims received |
Percentage of claims resolved in favor of the financial user |
Percentage of claims resolved in favor of the regulated entity |
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0 |
0 |
0 |
Documents for the Financial User
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