Coronavirus (COVID-19) Updates

 

We understand that there may be feelings of uncertainty and confusion as the globe continues to be impacted by the COVID-19 pandemic. Rest assured that we remain committed to ensuring the health, safety and wellbeing of our valued customers, our employees and their families, business partners and the communities in which we operate.

As we work with you to navigate through this evolving situation, Pan-American Life is steadfast in its mission of ensuring financial security and peace of mind. In this regard, we will continue to monitor the COVID-19 pandemic in the Caribbean and to be transparent about our business and operations as it pertains to you, our valued clients.

As our Business Partner, it is important for us to inform you that at the present time PALIG and its affiliates confirm coverage for the treatment of the Coronavirus disease, as this has not been declared an epidemic by the relevant public authorities.

This means that we are currently providing and will continue to provide health coverage based on the terms and conditions in our policy contracts.

While our offices and service centres remain open to serving you, we assure you that we are prepared to respond rapidly to changes as they occur to best support the needs of our customers. 

 
Customer Service Locations

Port of Spain: 91-93 St. Vincent Street, Port – of – Spain
Arima: 32 Sanchez Street, Arima
San Fernando: 11-13 Kelshall Street, San Fernando
Chaguanas: 5 Mulchan Seuchan Road, Chaguanas

Contact Number

1-868-625-4426

Email

Claims – claims@palig.com 
Customer Care – caribserviceexperience@palig.com

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