We are here for you


We are aware of the level of concern you may have regarding Coronavirus COVID-19 ("Coronavirus"). As a Pan-American Life health policyholder, if your diagnosis is positive for the disease, we will cover the health care costs associated with treatment, as stipulated at the beginning of the pandemic in 2020 when the pandemic exclusion was waived and in accordance with the terms and conditions of your individual or group health policy contract.

Remember that you have the Telemedicine service through our PALIG Telemedicine APP for medical follow-up and guidance if you have mild symptoms of COVID-19.

We are a health promotion insurance company, we urge you to follow all the measures recommended by global and local health authorities to continue taking care of your health.

Likewise, we invite you to stay updated in our wellness and comprehensive health care portal: PALIGMED.


World Health Organization (WHO)


Centers for Disease Control & Prevention (CDC)