Coronavirus (COVID-19) Updates


Latest COVID-19 Update:

Country - St. Lucia:  Our offices will remain closed until further notice. For customer service request please contact us via or 1-758-285-2529

Country – Grenada: Service Hours 8:00 AM- 1:00 PM. As mandated by the Emergency Powers Regulation No.3 (COVID-19), customers needing to visit our offices will be required to make an appointment

We are mindful of the level of concern that you might have with regards to the Coronavirus COVID-19.   As our Business Partner, it is important for us to inform you that at the present time PALIG and its affiliates confirm coverage for the treatment of the Coronavirus disease, as this has not been declared an epidemic by the relevant public authorities.

This means that we are currently providing and will continue to provide health coverage based on the terms and conditions in our policy contracts. For more information regarding individual policies please click here. For more information regarding group policies please click here.

The spread of the Coronavirus/COVID-19 is creating a very dynamic situation that is rapidly evolving; therefore, Pan-American Life Insurance Company of the Eastern Caribbean, LTD., is checking the situation continuously, including closely monitoring the communications from the Ministry of Health and all other relevant authorities and public bodies. 

We assure you that we are prepared to respond rapidly to changes as they occur to best support the needs of our customers.     


Individual Policyholder

Questions answered


Group Policyholder

Questions Answered