Port of Spain, Trinidad – May 21, 2021 – Pan‑American Life Insurance Company of Trinidad and Tobago Limited has formally announced its business continuity plan in response to current COVID‑19 pandemic events.
“As your trusted Life, Health and Personal Accident partner we continue to support efforts to curb the escalating spread of COVID‑19 across Trinidad and Tobago,” said Greer Quan, CEO & Managing Director, Pan‑American Life Insurance Company of Trinidad and Tobago, LTD.
To protect all their stakeholders the Head Office, Agencies and Service Centers will continue to operate remotely during the period:
Monday, May 24, 2021 to Wednesday, May 26, 2021.
Pan‑American Life will resume their in‑office Cashier and Customer Services at their Head Office and Service Centers only on Thursday, May 27, 2021 during the hours of 9:00 am to 1:00 pm.
With effect from Thursday, May 27, 2021, in an effort to provide additional support and care for the elderly and differently‑abled customers, they will be opening offices to these clients 1 hour earlier from 8:00 am – 9:00 am.
“We remain fully committed to serving our policyholders during this time,” said Inshan Meahjohn, Vice President Regional Insurance Operations. As an alternative to visiting the Service Centers, Pan‑American invites their policyholders to contact:
For Policy Related Services: Email to
For Premium Payments, please remit payments using:
Preferred Bill Payee option on the online banking platforms provided by First Citizens Bank, RBC Royal Bank, Republic Bank Limited and Scotiabank; or
The Drop Box Service located at the Port of Spain, Arima, Chaguanas and San Fernando Service Centers, by dropping cheques in a sealed envelope along with a detailed listing of the Policy Number(s).