Coronavirus (COVID-19) Updates

 

We are mindful of the level of concern that you might have with regards to Coronavirus COVID-19 (“Coronavirus”). As our Business Partner, it is important for us to inform you that Pan-American Life Insurance de Guatemala will continue to provide coverage for the treatment of the Coronavirus disease.

This means we will waive the application of any exclusion related to pandemic/epidemic in our Group policies and Individual Medical policies. This waive applies only for COVID-19, and does not imply a definitive or permanent modification to the conditions of the contracted policy.

The spread of the Coronavirus/COVID-19 is creating a very dynamic situation that is rapidly evolving; therefore, Pan-American Life Insurance de Guatemala, is monitoring the situation continuously, including closely examining the communications from the Ministerio de Salud Pública y Asistencia Social, the Superintendencia de Bancos (SIB) and the Asociación Guatemalteca de Instituciones de Seguros (AGIS).

We assure you that we are prepared to respond rapidly to changes as they occur to best support our customers.

 
24 Hour Services

Telephone: (502) 2338 - 9898

Email: autorizacionesmedicas.gt@palig.com
beneficiosyreclamos.gt@palig.com

PALIG Direct Portal: http://paligdirect.com

Payment Options

Electronic Bank Tranfers: Through bank directly or through ACH

Online Payments: Through BAC Platform

Credit Card Payments *

Direct Debit: Interbanco, Industrial and BAC Credomatic

*restricitons apply

Client and Commercial Services

Invidual Health: SaludIndividual.gt@palig.com

Private Client: EvaluacionGua@palig.com

Individual Life and Accident: evaluacionvida.gt@palig.com

Employee Benefits/Mass Marketing: colectivoySalud.gt@palig.com

Client Services: servicioalcliente.gt@palig.com | (502) 2338-9800

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(502) 2338-9800

Login to our Portal
paligdirect.com

Or you may call us now at

(502) 2338-9800