Contact Us

 

Pan-American Life de Ecuador Compañía de Seguros, S.A

 

Contact us

Address - Quito
 

Ave. República de El Salvador 1082 y Naciones Unidas
Edificio Mansión Blanca
Torre Londres, Piso 11

T: (5932) 225-3500 /
1-800-765-432

 
Address - Guayaquil
 

Av. Miguel H. Alcívar y Nahín Isaías
Edificio Torres del Norte
Torre B, Piso 5, Oficina 508


T: (5934) 268-7055

 
approvals
 

Send approvals and pre-approvals to:

preautorizacionhospec@palig.com 

 
Medical inquiries
 

Send medical technical inquiries to:

auditoriamedicaec@palig.com

 
Settled Hospital Inquiries
 

To inquire about settled hospital credits, discounts or pending portfolios:

credhospitalarioec@palig.com

 
Outpatient Hospital Inquiries
 

To inquire about hospital outpatient credits, settled bills, discounts or pending portfolios:

Credambulatorioec@palig.com 

 
Life Loss Inquiries
 

To inquire about life loss notifications, life payments or attachments, or any life or massive requirements:

siniestrosvidaec@palig.com

 
Reimbursement Inquiries
 

To inquire about reimbursement claims, coverage, payment schedule, pending claims, denials, special reports, and claim copies:

servicioalclienteec@palig.com 

 
Data Processing & Product Billing
 

To inquire about data processing and product billing:

facturacionec@palig.com

 
Policy Issue & Amendments
 

To inquire about policy issue and amendments:

emisionec@palig.com 

 
Quote Requests
 

To send quote requests for all products, new quotes and quote status from mountain and coastline to Quito:

ventasquitoec@palig.com

Mountain and coastline and insular region to Guayaquil:

ventasguayaquilec@palig.com