Dear clients, customers and strategic partners,

In the aftermath of Hurricane Maria, Puerto Rico and its residents are facing enormous challenges. At Pan-American Life we have been working to ensure that we meet our commitments to you. In particular, we have focused our resources on providing continuous service for prescription medications, medical attention and hospitalization.

In addition, our office in Guaynabo, located at Metro Office Park 2 is now open from Monday through Friday from 9:00 AM to 4:00 PM.

As the communication and infrastructure recovery continue to move forward we will expand our operating hours. In the interim, our call center is open and available to answer any questions that you may have. Their hours of operation are Monday – Friday from 8:00 AM to 5:00 PM.


You can contact us:

Puerto Rico


(787) 620-1414




Customer Service:

Local Office: Monday – Friday 9:00am – 4:00pm

Call Center: Monday - Friday 8:00 am - 5:00 pm