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Customer Service

Our customer service representatives are responsible for ensuring that you receive the highest quality assistance. Do you have questions? We’re here to help. Our representatives provide detailed information in response to your questions about our products and services. We can assist our members, groups, and providers with:

  • Verification of Benefits
  • Member Eligibility
  • Scheduling Lab Appointments
  • ID Cards and Policy Information
  • Health Advocacy
  • Finding a Provider
  • Prescription Benefits
  • Claims & Administration
  • COBRA and Portability Questions
  • …and more!

We are available Monday through Friday, 7:30 AM – 5:00 PM, Central Standard Time.
Call 1-877-569-3075.

© 2017 Pan-American Life Insurance Group. All Rights Reserved.

© 2017 Pan-American Life Insurance Group. All Rights Reserved.