Complying with the Normas para el Fortalecimiento de la Transparencia, la Cultura Financiera y Atención al Usuario Financiero en las Instituciones Supervisadas, Pan-American Life – Honduras presents the Financial User Protection System, in which the user can know more about the processes and procedures for presenting and monitor complains, accusations, reports, and suggestions.

For more information, please contact us at the following numbers:

Tegucigalpa – Tel. (504) 2216-0909
San Pedro Sula – Tel. (504) 2550-7275

Also, you can contact us through our offices located in:

Tegucigalpa - Col. Palmira Ave. República de Chile No. 804. Edificio PALIC

San Pedro Sula – Avenida Los Próceres, No.635 Edificio PALIC

In the document below (in spanish) you can obtain detailed information regarding the norm and the procedure to follow for presenting complains, accusations, reports, and suggestions.

Click here to obtain detailed information regarding the norm and the procedure to follow for presenting complains, accusations, reports, and suggestions.